
Shipping Policy of Elite Timepieces
Effective Date: January 15, 2025
At Elite Timepieces, we are committed to delivering your purchases with efficiency, security, and reliability. Please review our shipping policy below for details regarding shipping methods, costs, and timelines.
Shipping Methods and Delivery Times
-
Standard Shipping (Free):
- Delivery within 5-7 business days.
- Available for all domestic orders within the United States.
-
Express Shipping ($25):
- Delivery within 2-3 business days.
- Available for all domestic orders within the United States.
-
International Shipping (Calculated at Checkout):
- Delivery within 7-14 business days.
- Shipping rates and times vary based on destination.
Order Processing
- All orders are processed within 1-2 business days, excluding weekends and holidays.
- You will receive a confirmation email with tracking information once your order is shipped.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or APO/FPO addresses.
- Some international destinations may have restrictions on specific items. Customers are responsible for ensuring compliance with their local customs regulations.
Customs and Duties
- International orders may be subject to import taxes, duties, and customs fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Order Tracking
- Once shipped, you will receive a tracking number via email to monitor your shipmentâs progress.
Lost or Damaged Shipments
- If your package is lost or arrives damaged, please contact us immediately at support@elitetimepieces.com or call us at (616) 555-2345. We will assist you in filing a claim with the shipping carrier.
Contact Us
For any shipping-related inquiries, feel free to contact our support team at:
- Phone: (616) 555-2345
- Email: support@elitetimepieces.com