Sales Policy

Last updated: November 22, 2024

At Elitetimepieces.com, we are committed to providing exceptional service and premium timepieces to our valued customers. Please review our Sales Policy to understand our terms and conditions for purchases made on our website.

1. Product Availability

We make every effort to ensure that the products listed on Elitetimepieces.com are available for sale. However, if an item is out of stock after your purchase, we will notify you as soon as possible. In such cases, you may choose to receive a refund, exchange the product, or wait until the item becomes available again.

2. Pricing

All prices listed on our website are in USD and are subject to change without notice. We strive to maintain accurate and up-to-date pricing, but in the case of any errors in pricing, we reserve the right to cancel or adjust your order accordingly. If an error in pricing is discovered after your order is placed, we will notify you and you will have the option to proceed with the corrected price or cancel the order for a full refund.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods available at checkout

Payment is due at the time of purchase, and your order will not be processed until payment has been successfully received.

4. Order Confirmation and Processing

Once your order is placed, you will receive an order confirmation email with the details of your purchase. We will begin processing your order once payment is confirmed. Please note that processing times may vary, and we will inform you if there are any delays in fulfilling your order.

5. Shipping and Delivery

We offer standard and expedited shipping options to domestic and international locations. Shipping costs will be calculated at checkout based on your delivery address and the shipping method selected. Please note:

  • Delivery times vary based on your location and the shipping method selected.
  • We are not responsible for delays caused by third-party couriers or customs clearance.
  • You will receive a tracking number once your order has been shipped, allowing you to track its status.

6. Sales Tax

Sales tax will be applied to orders where applicable, based on your shipping address. The tax amount will be displayed at checkout, and it is your responsibility to ensure that the correct tax is included in your payment.

7. Order Cancellations

If you need to cancel your order, please contact us as soon as possible at info@elitetimepieces.com. Orders can only be canceled before they are shipped. Once an order is shipped, we are unable to cancel it, but you can follow our return policy to return the item after receiving it.

8. Return and Refund Policy

If you are not fully satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange, as per our Refund and Returns Policy. Please ensure the item is in its original condition and packaging for eligibility.

9. Warranty

All products sold by Elitetimepieces.com come with a manufacturer’s warranty against defects in materials or workmanship. The length and coverage of the warranty may vary depending on the manufacturer. For warranty claims, please refer to the product’s specific warranty terms or contact us for further assistance.

10. Product Authenticity

We guarantee that all timepieces sold on Elitetimepieces.com are 100% authentic and sourced directly from reputable brands or authorized dealers. We do not sell counterfeit or replica items. Your satisfaction and trust are of the utmost importance to us.

11. Customer Support

If you have any questions about our products, sales, or services, please feel free to contact us:

Email: info@elitetimepieces.com
Phone: (616) 555-2345
Website: elitetimepieces.com
Address: 456 Heritage Avenue, Grand Rapids, Michigan, 49503, United States