Sales Policy of Elite Timepieces
Effective Date: January 15, 2025

At Elite Timepieces, we are dedicated to providing a transparent and seamless shopping experience for all customers. This Sales Policy outlines the terms and conditions that govern purchases made through our boutique or online store.

1. Product Availability

  • All products are subject to availability and are sold on a first-come, first-served basis.
  • In the rare event of a stock discrepancy, we will notify you promptly and provide options for a backorder, exchange, or refund.

2. Pricing

  • All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.
  • Prices displayed on our website include applicable taxes where required but exclude shipping and handling fees, which are calculated at checkout.

3. Promotions and Discounts

  • Promotions, discounts, and sales events are valid only during the specified time frame and cannot be applied retroactively.
  • Discount codes must be entered at checkout to qualify. Only one code can be used per transaction unless otherwise stated.

4. Payment Terms

  • Full payment is required at the time of purchase unless otherwise agreed upon for pre-orders or custom products.
  • Accepted payment methods include credit/debit cards, PayPal, Apple Pay, Google Pay, and bank transfers for high-value transactions.

5. Sales of Customized or Bespoke Products

  • Orders for custom or bespoke timepieces are final and non-refundable.
  • A deposit may be required to confirm the order, with the balance due upon completion.

6. Order Modifications or Cancellations

  • Orders can be modified or canceled within 24 hours of placement. After this period, cancellations may not be possible if the item has already been processed or shipped.
  • Custom or bespoke orders cannot be modified or canceled after production has begun.

7. Delivery and Shipping

  • All purchases are subject to our Shipping Policy, which includes estimated delivery times and associated fees.
  • Ownership of the product transfers to the buyer upon delivery.

8. Warranty

  • All watches sold by Elite Timepieces come with a standard warranty covering manufacturing defects. Warranty terms vary depending on the product and are detailed in the accompanying documentation.
  • The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

9. Disputes and Liability

  • In the event of a dispute, we will work with you to resolve the issue promptly and fairly.
  • Elite Timepieces is not liable for delays caused by third-party shipping carriers or events beyond our control.

10. Contact Us

If you have questions or concerns about our Sales Policy, please contact us: